Select an organisation in the U.K. and critically assess the Essay

Select an organisation in the U.K. and critic solelyy assess the operational methods and strategies adopted to provide satisfactory products (or services) to custom - Essay ExampleThe Department which I was involved in was the procurance department. The Purpose of this department was to ensure that there were adequate products in the store to fulfil customer requirements at that time. The role of the procurement section was to act as an intermediary between the process of selling and suppliers who dealt with the store. This department has to ascertain that there was back up stock in courtship there were any eventualities that occurred in the supply chain. Besides this, it also has to guard against overstocking. This is because of the fact that too much of a certain item could cause losses to the organisation. Their function contributes to customer satisfaction because the department ensures that customers get what they want whenever they want. (Tesco, 2007)The organisation has two categories of customers i.e. external customers and internal customers. Slack et al (2007) describes internal customers as those who are found within the organisation. These are the various sections in the organisation that deal with the department under consideration. This comes from the concept of treating other parts of the organisation as take apart entities or organisations. This means that the organisation ought to communicate effectively with its internal customers to maximise productivity. Some of the internal customers which the procurement section of Tesco has to deal include accounting department, furnish department, personnel department, financial department. These internal customers will be examined in detail belowMarketing as an internal customer is one of the most essential departments in Tesco. Their main objective is to promote and increase sales for Tesco. Basic in ally, they are supposed to attract customers and come up with strategies that will keep them comi ng back. The marketing section expected four things from getup in the organisationThe numbers of products or services present are sufficient to satisfy consumers demands i.e. should not be below optimumThat products are available on time and customers do not have to wait for long periods of time before they can get to themThe type of products displayed is of reasonable quality i.e. they are in good conditionThe way products are displayed is attractive for consumersIf the operation section of Tesco can fulfil all the above requirements, then marketers can coordinate between promotions and service introducey. (Ruffian et al 2000) It is quite essential for marketers to advertise only hat the Company can deliver otherwise their tasks will be rendered ineffective.The next internal customer with reference to output is the personnel section. This department deals with the coordination of human resource with the main aim of ensuring that all people in the organisation perform to their m aximum level. This will therefore lead to achievement of the organisations goals and objectives. The personnel section expects that output is sufficient in equipment casualty of quality and quantity. Their function is to ensure that everyone is performing and this also applies to the output section. (Tesco, 2007)The financial department or accounting section is another area that depends on the output sectio